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About us
Our agency is located in East Grinstead, West Sussex, England. As well as the usual holiday market, we specialise in a more discerning type of traveller to destinations such as Australia, New Zealand, North America, the Caribbean, the Far East and South Africa. In the past 16 years we have built a reputation for being a specialist travel agent. In 1991 we were voted Best Travel Agent in the UK for Canada, and have been one of the top five every year since. Our clients expect and receive a high level of service and knowledge of the destinations and countries we sell. We are also nominated specialists in Bermuda, the Caribbean, Australia and South Africa by the tourist boards that set our standards. We have developed recognition from the wholesalers in our industry, and our rewards have been their support to us with training opportunities and special offers. We are constantly advised of news in our specialist destinations. In 1997 we won another award--this time for Best Leisure Travel Promotion. Our presentations of the countries in which we specialise have become renowned as we make the "work" of arranging complicated itineraries a great deal of fun and enjoyment--so the holiday starts with us, in the planning stage! 1999 brought us the Bermuda Award for Excellence, Finalist in the Agency Achievement Awards, and an award from the Australia Tourist Commission for our innovative letter to follow up the sales leads they recommend to us. Three awards in one year! In 2000, we celebrated our 10th anniversary with a whole-day spectacular--continuous talks and presentations, a marketplace of tour operators and tourist offices, and a Caribbean marquee complete with steel band and limbo dancing! We continue our mission to focus on our specialist destinations and develop our expertise and service to our customers. |
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